Booking and Payment Policy:
At the time of booking, you are required to pay at least a deposit of 30% of the total tour price to confirm the booking and ensure the space and the rest of the amount can be paid upon your arrival in cash to make your payment process as easy as possible. You can pay the deposit by :
- Wise Transfer.
- PayPal transfer ( adding 5% fees ).
- Payment Link or Credit & Debit Card ( adding 5% fees )
- Bank transfer ( Based on your Bank fees ).
If you want to change anything about your booking, we would like to help you to do that based on the posibility and availability, so please send us a massage of your request and will check it.
Cancelation Policy :
Fair Cancellation Policy: (Excluding Peak Periods)
If you cancel your trip, you’ll have to pay:
- 15% of the tour price if you cancel until 61 days befor your arrival.
- 35% of the tour price if you cancel 60-31 days before arrival.
- 50% of the tour price if you cancel 30-15 days before arrival.
- 100% of the tour price if you cancel 14-1 days before arrival.
- Additionally, airlines also have their fees, and there’s a 5% bank fee on refunds.
Fair Cancellation Policy For Christmas, New Year and Easter Vacation:
If you cancel your trip, you’ll have to pay:
- 25% of the tour price if you cancel until 61 days befor your arrival.
- 50% of the tour price if you cancel 60-31 days before arrival.
- 75% of the tour price if you cancel 30-15 days before arrival.
- 100% of the tour price if you cancel 14-1 days before arrival.
- Additionally, airlines also have their fees, and there’s a 5% bank fee on refunds.
Refunds
If you need a refund, we’ll send it back the same way you paid. If you don’t show up for your reservation, we can’t give you a refund. We also deduct a 5% bank fee from all refunds.
Children Policy :
Policy 1: Nile cruises and packages with accommodation:
- Children between 0 and 5 years old free of charge.
- Children between 6 and 12 years get a 50% discount off the full amount of the package.
- Children who are 12 or older are considered adults.
Policy 2: for sightseeing tours & shore excursions without accommodation:
- Children under 5 can join sightseeing tours and shore excursions without paying anything.
- Children under 12 can join these tours by paying only half the cost of an adult.
- All children 12 or older are considered adults.
Note: Each child will have an extra fee if your package includes domestic flights.
Special Requests Policy :
At Marca Tours, we want to make sure that you have a good time during your trip. If you have any special requests, please let us know when you book your trip. We will try our best to fulfill them, but we cannot promise that we can do everything, such as booking specific seats.
We will do our best to tell our suppliers about your requests, but sometimes they cannot be done. Please know that we will always try to make your experience special and enjoyable, even if we cannot fulfill all of your requests.
Personal Expenses :
When you visit Egypt, we want you to have the best experience possible. That’s why we’ve included tours of the most impressive sights in your itinerary. However, please note that personal expenses such as tipping and visa fees are not included. You are welcome to pay for these out of your own pocket. We do not charge any extra fees or taxes.
Responsibility :
We are committed to your safety and satisfaction during your tour in Egypt with us. However, we want to make sure you are aware that we cannot be held liable for any illness, injury, delay, or damage that may occur during your trip. Additionally, we cannot be held responsible for any cancellations made by hotels or restaurants or for any unforeseeable events such as extreme weather, war, civil disturbances, theft, or mechanical breakdowns.
We recommend that you obtain travel insurance to ensure that you are covered in case of any unfortunate incidents. Please note that we will not charge you any extra fees.
Photographer :
During your tour, the tour operator may take pictures and videos of you to use for advertising. However, they will always ask for your permission first. If you do not want to be in any pictures or videos,Please let the travel consultant know.
